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ADI & EDI / CUSTOMER CARE

Payment Policy

Effective Date: November 10, 2026

Payment Methods

Our checkout is configured for major payment cards. Available methods are displayed at checkout and may vary by card issuer and payment provider: American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa. All prices and payments are in US dollars (USD).

How To Check Out

  1. Select an available size and add your items to your bag.
  2. Review the products, quantities and total, then continue to checkout.
  3. Enter your email, shipping address and billing details. US standard shipping is free; any applicable tax is shown before payment.
  4. Choose an available payment method and complete any verification required by your bank.
  5. Review the final total and submit your order once.

Payment Security

Shopify hosts our checkout and payment details are handled by the payment provider using encrypted connections. We do not ask you to send full card details, your card security code or account passwords by email or phone. Your issuer may request additional authentication.

Order Confirmation

After a successful checkout, an order confirmation is sent to the email address you provide. Check your spam folder if it does not arrive. A confirmation acknowledges receipt of your order; acceptance is subject to availability and verification as described in our Terms & Conditions.

Payment Problems

If a payment fails, check your card number, expiry date, security code, billing address and available funds. Your issuer may need to approve the transaction. Avoid repeated submissions if your bank shows a pending authorization. Contact us with your order number or the email used at checkout; never send card details. Temporary authorizations are released according to your bank’s processing times.

Refunds And Cancellations

Before dispatch, contact us immediately to request cancellation; there is no handling fee and a full refund is provided if the order has not shipped. After dispatch, our Refunds & Returns Policy applies. Approved refunds are processed to the original payment method within 1–3 business days after return inspection. Banks generally take another 1–3 business days to post the credit; timing may vary.

Contact Us

Store Name: Adi & Edi Sportswear

Address: 7014 Park Ave, Guttenberg, NJ 07093, United States

Phone: +1 (201) 869-5139

Email: info@adiedisportswear.com

Opening Hours: Monday–Saturday, 10:00 AM–7:00 PM; Sunday closed. All hours are Eastern Time (America/New_York); holiday hours may vary.

Response Time: We respond within 24 hours.